How Ordering & Payment Works

Order online, pay after availability is confirmed

Dukaanwala is an online furniture marketplace serving customers across the UAE. Checkout submits an unpaid order request.

1. Browse the furniture listings and submit your order request.
2. Our team checks availability with the seller and confirms which items can be supplied.
3. Once availability is confirmed, our team sends you an external bank payment link.
4. After payment is confirmed, we coordinate delivery with you.

An order request is not a payment receipt or a guarantee of availability. If an item is unavailable, our team will discuss the available options with you before payment.

Delivery and support

We serve all seven emirates online. Delivery arrangements and applicable charges are confirmed for your order.

For cancellation and return terms, please refer to our Refund Policy and Terms of Service. Contact our support team if you need help with an order.